first line IT support / web developer Last Updated: September 18, 2017 (30 days ago)

 

SKILLS:

 

  • Microsoft Office 2016:
  • Word, Power Point, Outlook ,Excel
  • Auto task
  • Remote support
  • Web Application Development
  • Network cabling
  • Desktop support
  • Hardware and Software
  • Oracle
  • VoIP
  • TCP/ICP (networking) and 802.11 (wireless)Exchange Server Administration, Office 365, Active Directory and VM WARE
  • Windows 7, windows 8, server 2003, server 2008, Server 2012 R2 and SQL
  • Fortigate, Citrix, Exchange, hyper v
  • 20410D Installing and configuring windows Server 2012 R2
  • JavaScript, HTML, CSS, JQUERY and PHP
  • Visual Studio, C#, Android Studio
  • OutSystems (Low-code platforms)
  • Agile Methodology
  • MySQL

 

Category
E-mail
Locked
Phone Number
Locked

Education

MCSE private cloud @ Broadband college of technology
Mar 2015 — Current
Plassed 410 only
Diploma Information Technology @ Pc training and business college
Feb 2013 — Jan 2015
Higher certificate Information Technology @ Pc training and business college
Jan 2012 — Dec 2012

Experience

Technical Support(Customer service) @ T-trac SA
Jan 2017 — Current
Duties and Responsibility
• Tracking clients’ vehicles remotely.
• Assess machine logs and support process engineer to troubleshoot.
• Submit internal work orders for equipment failures.
• Oversee control desk consisting of 8HMI computer screens.
Software developer @ Techcloud pty Ltd
Sep 2015 — Nov 2016
• Agile Methodology
• Android Application development
• IOS mobile Apps
• Website Development
first line support technician @ Siyaya Phambili Technology solution
Feb 2014 — Jan 2015
Duties and Responsibility
• To support users remotely and locally.
• To provide first line support, answering support queries.
• Identifies problems, troubleshoots and provide advice to assist users, escalation if required.
• To log all calls on the call service desk.
• Performing basic pc hardware repairs and upgrades.
• Managing server and users using N-Able.
• Respond to enquiries from clients and help them to resolve any hardware and software problems
• Installing and maintaining standard network cabling, diagnosing and resolving basic pc, printers, peripherals and software faults.

Contact Candidate

Login or register as Employer to contact this candidate.
This entry was posted in
Bookmark this article